Frequently Asked Questions

 

About Bamkiki toothbrush

What is Bamkiki toothbrush made of?

The toothbrush handle is made of MOSO (Phyllostachys edulis) bamboo which is 100% biodegradable and sustainably sourced. The bristles are made of Nylon 4-6 and they are recyclable.

Where is Bamkiki toothbrush made in?

The toothbrush is designed in Melbourne, Australia but made in China. The bamboo used in making the toothbrush is sourced sustainably in China. 

How do I use my Bamkiki toothbrush?

Use your Bamkiki toothbrush just like any other convention toothbrushes.

How do I care for my Bamkiki toothbrush?

For general hygiene concern, it is not recommended to share your toothbrush with others. Please ensure your toothbrush is rinsed thoroughly and air dried after each use. Watch the video here on how to care and look after your bamboo toothbrush for maximum hygiene

How do I dispose my Bamkiki toothbrush?

The handle of the toothbrush is 100% biodegradable so it can be placed into a compost bin or a green bin. Please remove the bristles before disposing the handle. The bristles are made of Nylon 4-6 and they are recyclable. Please check with your local council recycling and waste disposal whether they accept nylon recycling. Watch the video here on how to dispose of your used bamboo toothbrush properly.

How long does Bamkiki toothbrush last?

It is recommended by dentists to replace your toothbrush every 2-3 months or when the bristles started to fray. Bent and worn out bristles of a toothbrush lead to decreased cleaning efficiency. However, we have tested the toothbrush and it lasted for more than 6 months of usage. 

How do you pack BAMKIKI toothbrushes?

We believe in NO plastic packaging and less carbon footprint so all the toothbrushes are packed in envelopes or cardboard boxes that are made of recycled paper.

How much are BAMKIKI toothbrushes?

We offer very affordable prices for our biodegradable toothbrushes from $4.20 to $6.95 per piece.

 

 

Online shopping

How do I buy BAMKIKI toothbrushes?

You can order BAMKIKI toothbrushes directly from our website, click here. You also have the option to purchase one of our subscription plans, click here.

What is a BAMKIKI subscription plan?

We currently only offer quarterly subscription plan. When you sign up the quarterly subscription plans, the number of toothbrushes you order will be delivered to your door in every 2(two) months period. If you want to learn more, click here.

How does a BAMKIKI subscription plan work?

When you agree to purchase one of our subscription plans, you agree to give us the credit card details. With the subscription plan signed up, we will send you an invoice 2(two) days before the amount gets deducted. Once we received the payment, we will then post the toothbrushes to you.

Do I have to pay shipping fee in BAMKIKI subscription plans?

No. It’s free shipping.

Will I be in a contract when I sign up the subscription plans?

No contract in all our plans. You can choose to cancel your plan anytime in the member login portal.

 

 

Give Back Program

What is Give Back Program?

We want to give back to the planet earth so we created Give Back Program. Therefore we pledge to donate part of the profits to our chosen charity that promote the well-being of the environment.

How much are you donating to the Give Back Program?

We donate 5% of the profits.

Which charity or non-profit organization is in the Give Back Program?

Currently, we choose to donate to the Great Barrier Reef Foundation, a dedicated non-profit organisation that fund solutions for the Great Barrier Reef long term conservation.Click here for more information about the work of the foundation.

 

 

Shipping and Returns

Where do you ship to?

Currently, we only ship to Australia wide.

How much is the shipping cost?

Currently we offer FREE shipping within Australia for any order. There is NO tracking included in FREE shipping. If you would like tracking on your delivery, we would recommend parcel delivery which costs $7.95.

How long does it take to get my toothbrush delivered?

All toothbrush purchased will be delivered in 2-6 business days. Purchases made on weekends and public holidays will be processed on the next business day.

What shipping carrier do you use?

We only offer Australia Post as our shipping carrier for the moment.

What is the return policy?

Please click here to check with our return policy.

 

Stockists and wholesale enquiries

We welcome any stockists or wholesale enquiries. Please contact info@bamkiki.com.au if you have any questions and would like to collaborate with us.